SMS Short Code Terms of Service

When a user opts to receive text messages from GoHealth Urgent Care, we use the SMS text short code 25963 for visit confirmations and for patients to fill out their insurance information prior to the visit.

You will also receive a detailed message from 855-998-0172 with the location and time you will be seen by a physician. We also use 833-550-3541 for opt out texts.

Although a carrier may support short code messaging capabilities, this function may not be enabled for all mobile plans.

When you opt-in to text messaging services, we will send you a message to confirm your signup. Text JOIN to 32547 to receive GoHealth Alerts! Message and data rates may apply. You will receive 1 message per request. Text "HELP" for help. Text "STOP" to cancel.

Text “JOIN” to receive GoHealth Alerts! Message and data rates may apply. Message Frequency will vary. Text "HELP" for help. Text "STOP" to cancel.

You can cancel this service at any time. Just text "STOP" to 32547. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text "HELP" to 32547. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

T-Mobile is not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided by this short code, call 866-828-9826.

If you have any questions regarding privacy, please read our privacy policy.